Privacy Policy

Effective Date: April 16, 2026

At Lunar Wisdom ("we", "us", or "our"), your privacy is not merely a legal obligation — it is a sacred trust. We believe that just as the planets follow immutable laws, so too should the handling of your personal information be guided by transparency, integrity, and deep respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with any of our services, readings, or communications.

1. The Information We Collect

Like the Moon pulling the tides, certain information naturally flows to us when you interact with our site. We collect:

• Personal Identifiers: Name, email address, phone number, postal address, and date/time/place of birth (when you provide it for astrological readings).
• Transactional Data: Payment details (processed securely by third‑party gateways; we do not store full credit card numbers).
• Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data collected via cookies and similar technologies.
• Communication Records: Content of emails, contact forms, and session notes from readings.

2. How We Use Your Information

We use the data entrusted to us for the following celestial purposes:

• To Deliver Readings & Services: Your birth data is essential for calculating accurate astrological charts and providing meaningful interpretations.
• To Communicate: Responding to inquiries, sending booking confirmations, delivering reports, and providing customer support.
• To Personalize Experience: Recommending services or content aligned with your astrological profile (only with your consent).
• To Improve Our Offerings: Analysing usage patterns to refine our website and services.
• To Comply with Legal Obligations: Meeting any applicable laws, regulations, or lawful requests.

3. Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share it in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website (e.g., hosting, email delivery, payment processing) and who are contractually bound to protect your data.
• Legal Requirements: If required by law, subpoena, or to protect the rights, safety, or property of Lunar Wisdom, our clients, or others.
• With Your Consent: We may share your information for other purposes with your explicit permission.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Birth chart data is kept securely to allow for follow‑up readings and transit updates, unless you request deletion.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access & Portability: Request a copy of the data we hold about you.
• Correction: Ask us to rectify inaccurate or incomplete information.
• Deletion: Request that we erase your personal data, subject to legal exceptions.
• Opt‑Out: Unsubscribe from marketing communications at any time via the link in our emails.

To exercise any of these rights, please contact us using the information at the end of this policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of certain parts of our site.

7. Security

We implement appropriate technical and organisational measures to protect your information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

9. International Transfers

Your information may be transferred to — and maintained on — servers located outside of your state, province, or country, where data protection laws may differ. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top will indicate when the latest revisions were made. We encourage you to review this page periodically.